Returns & Exchanges

At Cole-Parmer, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns on unworn items with original tags attached. Please ensure all garments are in their original condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and select the order you wish to return to generate a digital return authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to any authorized courier location and keep your tracking number to monitor your refund status.